Your Water Meter As it is a requirement to have a water meter connected, Council supplies and installs a meter with every connection. To allow for maintenance and reading, you must provide access to your meter at all reasonable times.
Installation of new Smart Meters
Installation of new Smart MetersWater is a precious natural resource and one that we should use carefully and wisely.
Council plans to install smart meters in the following communities by the end of 2010: Miles, Kogan, Brigalow, Condamine, Wandoan, Dulacca, The Gums, Moonie, Flinton, Glenmorgan, Westmar, Kaimkillenbun.
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| This meter is reading 60.699 kilolitres |
Do You Know How Much Water You Are Really Using?
With households paying for water used, it is important to know your individual water consumption.
The more water you save, the more money you save on water and electricity costs.
- Read your water meter now, and again at the same time of the day exactly one week later to calculate your average daily water usage.
- Take the second reading away from the first reading to get your 7-day usage.
- Divide this figure by 7 and then divide by the number of people in your household.
- Now you have your average daily water use per person.
- Now compare this average to Council's restriction level target.
Water Meter Accuracy
If you require your water meter to be tested to verify the accuracy, an application and the pre-payment of the fee must be lodged with Council.
To request a special water meter reading, please contact Council's Engineering Department on 1300 268 624.
The following fees apply to water meter testing:
| ON-SITE Standard Water Meter Accuracy Test | 20mm meter only (tested on-site) | $ 31.00 |
| OFF-SITE Standard Water Meter Accuracy Test | 20mm meter only (meter removed) | $ 170.00 |
| Non Standard Water Meter Accuracy Test | meters above 20mm | at quoted cost |
Water meter accuracy fee is refunded if the water meter is found to be faulty. | ||
Damaged or Leaking Water Meter
If your water meter is damaged, unable to be turned off or you suspect a leak please contact Council's Engineering Department on 1300 268 624 as soon as possible or complete and submit an online enquiry by clicking on the link below.
Report water leak/meter problem
One of Council's plumbers will investigate the problem and undertake any required repairs.
Residents are responsible for the connection from their water meter to their property. Council maintains the water meter and connection back to the main infrastructure.
Interference with water meters is an offence. Likewise, the property owner is responsible for the cost of repair of water meters when meters are damaged by vehicles, lawn mowers etc.
Water meters must always be accessible to Council officers. The owner is also responsible for all of the installation after the water meter.
Often it is difficult to tell if you have a leak. Key signs of a leak include:
- an unusual green patch of turf near the meter or on the footpath
- moisture around the meter or a wet patch on the footpath
- water lying in the roadway (outside of rainfall events)
- sound of running water in a stormwater drain (outside of rainfall events)
Council operates a leak detection program and is committed to reducing unaccounted for water.
The broad goals that Council aims to achieve in respect of water loss management are:
- reduced leakage levels;
- to minimise the cost of operating the water supply;
- to defer capital expenditure on augmentation works; and
- to ensure that water tariffs are equitable for consumers.
Special Water Meter Reading
If you require your water meter to be read outside of Council regular reading schedule, an application and the pre-payment of the fee must be lodged with Council.
To request a special water meter reading please contact Council's Rates Department on 1300 268 624.
The cost of a special water meter read is $35.00.
Spare a thought for the Meter Reader
It only takes a few moments for us to read your water meter but this simple job is sometimes made difficult when we don't have easy access to the meter.
A clear space of at least 300 mm around and 1200 mm above your water meter is required.
Please clear dirt and mulch, and prune overgrown plants.
If you have a dog, please display a sign and keep the dog secured away from the meter area.
All we need is a few moments each year to read your meter.
More Information
For more information on water meters, contact Council's Engineering Department on 1300 268 624.